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bryce
Apprentice
Joined: 06 Oct 2006
Posts: 5
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 Posted: 04/27/08 - 10:29 Post subject: |
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| I've been a contractor for almost three year. For that time, I learned to recognize bad job when I see one. Yesterday, one of my old customers phoned me. He wants me to do some repairing in his house. When I had to deal with him last time I barely manage to get my money. What is the best way to refuse work? |
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issiah
Apprentice
Joined: 29 Mar 2006
Posts: 4
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| Posted: 05/27/08 - 01:56 Post subject: |
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| I also try to avoid customers that smell like troubles. Avoiding a potential problem is much better then solving one. Particularly if you already had former bed experiences with the customer. But you should think about your reputation. A company cannot afford to many unpleased customers. If I were you, I will choose some 'white' lies. You can say that you are overbooked for the next couple of months. On the other hand, you can say that you are temporarily out of work because you have some private problems to deal with. Be sure to add that you are so sorry you cannot do business with him. That way, you will refuse the work and the customer won't be angry. |
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